Last updated: May 23, 2026
Piccars is operated by Cervo Group Sagl. We want you to be happy with your purchase.
You can request a full refund of any subscription or credit pack within 30 days of the original purchase date, for any reason.
Contact us at support@piccars.com from the email address you used at checkout, with your order details. We process refunds through Stripe, our payment service provider, and will reply within 2 business days.
Beyond 30 days we do not offer refunds for past billing periods. You can cancel your subscription at any time from your account; cancellation stops future renewals and your access continues until the end of the current paid period.
Approved refunds are issued to the original payment method. Depending on your bank or card issuer, it may take up to 10 business days for the refund to appear.
Cervo Group Sagl
Email: support@piccars.com